Frequently asked questions
Everything you wanted to know 💡
Is Wilgenhart freely accessible?
Yes! You are always welcome to leisurely stroll around, enjoy the atmosphere, and have a cup of coffee on our terrace. Please note: the animal yard is only accessible with a reservation.
Can I enter the alpaca meadow?
How nice that you want to meet our alpacas! The pasture is only accessible if you have a reservation for an alpaca activity. This ensures peace for the animals and a great experience for you!
Reserve your spot via our reservation page
Can dogs come?
Terraces
Yes, as long as they are leashed.
Yes, as long as they are leashed.
Camping
Yes, a maximum of 2 dogs per camping spot, always leashed.
Yes, a maximum of 2 dogs per camping spot, always leashed.
Bed & Breakfast & Glamping
Unfortunately not.
Unfortunately not.
Local Shop
Yes, provided they are leashed.
Yes, provided they are leashed.
Note: Our friendly dog Liv is always off-leash on the premises. She is friendly and curious towards other dogs. If your dog does not react well to this, we advise leaving them at home.
Do I need to reserve in advance?
Camping
Recommended, especially during the peak season.
Recommended, especially during the peak season.
Bed & Breakfast & Glamping
Yes, reservations are required.
Yes, reservations are required.
Terrace
Not mandatory, but if you’re coming with more than 6 people, please let us know!
Not mandatory, but if you’re coming with more than 6 people, please let us know!
Alpaca Activities
Yes, advance booking is preferred! It would be unfortunate if you have a full schedule and can’t meet the animals anymore.
Yes, advance booking is preferred! It would be unfortunate if you have a full schedule and can’t meet the animals anymore.
Can I make a reservation with a large group?
Yes, please!
Camping
Rent a private field and enjoy camping together. Send an email to recreatie@wilgenhart.nl for options.
Rent a private field and enjoy camping together. Send an email to recreatie@wilgenhart.nl for options.
Lunch
Large groups are welcome! Email recreatie@wilgenhart.nl to make a reservation.
Large groups are welcome! Email recreatie@wilgenhart.nl to make a reservation.
Activities
Want to plan a group activity? Email us and we’ll brainstorm with you!
Want to plan a group activity? Email us and we’ll brainstorm with you!
Can I camp dry with my little tent?
Absolutely! Wilgenhart offers a dry-weather guarantee. Set up your tent in our unique tunnel greenhouse, so you can pack it up dry and continue your journey without worries!
What time can I check in and out?
Check-in
from 1:00 PM.
from 1:00 PM.
Check-out
before 11:00 AM.
before 11:00 AM.
Want to enjoy extra time? Choose ‘late departure’ when booking and stay until 6:00 PM!
Can I help out on the farm?
Sure! During your stay, you can be a feeding helper. Help with feeding the chickens, alpacas, pig, little goats, rabbits, and cows. Tip: Poop scooping is part of it, so don’t wear your best shoes!
What are the opening hours of the terrace?
Our terrace is open on:
Wednesday, Friday, Saturday & Sunday: 10:00 AM – 5:00 PM.
During the holidays
7 days a week!
7 days a week!
Can we come for lunch?
Yes, and we will make something delicious!
Saturday & Sunday
Choose from the full lunch menu.
Choose from the full lunch menu.
Wednesday & Friday
Limited lunch menu.
Limited lunch menu.
Holidays
Lunch available 7 days a week!
Lunch available 7 days a week!
Can I organize a family or friends day with you?
Absolutely! At our group recreation field, you can have a great day with your family or friends.
You rent the field along with a tunnel tent, so whether rain or shine, the fun never stops!
We’re happy to assist you with a BBQ, drinks, a refrigerator, and patio heaters.
Interested? Make an appointment through our contact form, and we’ll discuss everything together!
Are there play facilities for children?
Yes, there is plenty to experience! Besides the petting zoo, we have a fantastic playground with:
- Zip line
- Go-karts
- Trampolines
- And much more!
I lost something. What now?
Don’t panic! If we find it, we’ll keep it safe for you. Call us at 0031 161 434 098 and we’ll assist you.
I need to cancel my booking. What now?
Check our Terms and Conditions to see what cancellation policies apply.
Can I charge my electric car?
Yes, there is a charging station in the parking lot. Check in at the reception and we will help you on your way!
Can I use free wifi?
Yes, we have free wifi everywhere at Wilgenhart! Whether you’re on the terrace, in your accommodation, or at the campsite, you can always stay online.
Do you sell gift-cards?
Yes, and you can choose the amount yourself!
To be picked up at the Wilgenhart reception.
Prefer to receive it by mail? Email to recreatie@wilgenhart.nl.
Do you sell local products?
Yes! We have a fantastic selection of our own products and local delicacies.
Our regional store is open on Wednesday, Friday, Saturday & Sunday from 10:00 AM – 5:00 PM.
During the holidays, we are open 7 days a week.
Gift Idea
We will wrap it nicely for you!
We will wrap it nicely for you!
